- Before you start
- Change the Wi-Fi network in the Ring app
- If your app uses different wording
- Where the setup button is, and what you have to remove
- Which Wi-Fi bands each Ring doorbell supports
- If it doesn’t work
- There is no Change Network option
- The light flashes white on top
- The light flashes white on the right side
- The light flashes white on the left side
- The app shows an Incompatible Network error
- Your 5 GHz network is missing from the list
- The doorbell will not enter setup mode
- It connects, but the signal is weak
- Related questions
- How do you change Wi-Fi on a ring camera?
- Can you change Ring doorbell Wi-Fi without removing it?
- How do you connect a Ring doorbell to a new router?
- How do you reconnect a Ring doorbell to Wi-Fi?
- Sources
This article contains affiliate links. We may earn a commission at no extra cost to you. Full disclosure.
To change Wi-Fi on a ring doorbell, open the Ring app, tap the menu icon (three lines), then Devices, your doorbell, and the Device Health tile. Under Network, tap Change Network (or Reconnect) and follow the prompts. Stand next to the doorbell with the new Wi-Fi password, because the app asks you to press the doorbell’s setup button.
Before you start
- The owner’s Ring login. Ring’s permissions table lets Ring Owners and Advanced users adjust device settings. Standard and Limited shared users cannot.
- The new Wi-Fi network name and password. Ring notes that Wi-Fi passwords are case sensitive.
- Your phone, at the door. Ring says you must be near the device to change its network.
- The security screwdriver that came with the doorbell. On most models the setup button sits behind the faceplate or on the back. See the table below.
- A charged battery if your doorbell runs on one.
Change the Wi-Fi network in the Ring app
- Open the Ring app to the main dashboard.
- Tap the menu icon (three lines).
- Tap Devices.
- Tap the doorbell you want to move.
- Tap the Device Health tile below the device image.
- Under Network, tap Change Network. If the doorbell is already offline, tap Reconnect instead.
- When the app prompts you, press the setup button on the doorbell. The light around the doorbell button spins white. That is setup mode.
- Let your phone join the doorbell’s temporary Ring network. On an iPhone, tap Join. On Android the app tries to connect by itself. If it does not, select the Ring network or tap Connect.
- Select the new Wi-Fi network, enter its password, and tap Continue.
- Watch the light and listen for the doorbell’s audio messages. A blue circle moving upward means it is connecting to Wi-Fi. Four blue corner lights flashing means it worked.
- Go back to Device Health and check that Network Name shows the new network and Status shows online.
The doorbell may update its firmware for a few minutes afterward. Ring says not to remove power or press the setup button while it does.
If your app uses different wording
Ring’s current help pages call the option Reconnect or Change Network. Older Ring pages call it Reconnect to Wifi or Change Wifi Network. The location is the same: Devices, your doorbell, Device Health.
Where the setup button is, and what you have to remove
| Doorbell type | Setup button | What comes off |
|---|---|---|
| Built-in battery (Ring names Video Doorbell 1st and 2nd Generation and Battery Doorbell) | On the back of the device | The whole doorbell. Remove the security screws on the bottom with the included security screwdriver, then lift the doorbell up and away from the mounting bracket. On the Battery Doorbell, Ring says to use the remove tool to pop it off the bracket. |
| Removable battery pack | Under the faceplate, on the front | The faceplate only. Remove the security screws on the bottom, press in on the sides of the faceplate, and pull it out and off. |
| Wired | Under the faceplate, on the right side | The faceplate only. |
Which Wi-Fi bands each Ring doorbell supports
Ring’s doorbell comparison page lists these bands for the current lineup.
| Model | Power | Wi-Fi |
|---|---|---|
| Battery Doorbell 2K | Built-in rechargeable battery | 2.4 GHz |
| Battery Doorbell 2K Plus | Removable rechargeable battery | 2.4 GHz and 5 GHz |
| Battery Doorbell 4K Pro | Removable rechargeable battery | 2.4 GHz and 5 GHz |
| Wired Doorbell 2K | Hardwired | 2.4 GHz |
| Wired Doorbell 2K Plus | Hardwired | 2.4 GHz and 5 GHz |
| Wired Doorbell 4K Pro | Hardwired | 2.4 GHz and 5 GHz |
| Wired Doorbell 4K Elite | Power over Ethernet | 2.4 GHz and 5 GHz |
| Peephole Cam 2K | Removable rechargeable battery | 2.4 GHz |
Ring has renamed several models, so check its product name changes page in the sources if yours is missing. For older doorbells, Ring’s rule is short: some Ring devices only support 2.4 GHz, so if your 5 GHz network does not appear in the app, connect to the 2.4 GHz one.
If it doesn’t work
There is no Change Network option
You are probably signed in as a shared user. Ring staff on the Ring Community forum say shared users do not see the option. Sign in with the account that set up the doorbell, or ask the owner to make the change.
The light flashes white on top
Ring says this means a Wi-Fi password problem. To test the password, forget the network in your phone’s Wi-Fi settings and rejoin it with the same password.
The light flashes white on the right side
The doorbell could not join your Wi-Fi. Ring gives two likely causes: distance from the router, or special characters in the network name. Move the router closer or add an extender or mesh system. Remove apostrophes, spaces, and symbols such as !, @, #, $, % and & from the network name. If coverage at the door is the real problem, see our guide to the best mesh Wi-Fi systems for smart homes.
The light flashes white on the left side
The doorbell joined Wi-Fi but cannot reach the internet or Ring’s servers. Load ring.com on your phone while it is on the same network. Unplug the router and modem for 30 seconds and plug them back in. If you have more than one router, Ring recommends using only one or setting up bridge mode.
The app shows an Incompatible Network error
Ring lists Video Doorbell 3, Video Doorbell 3 Plus and Video Doorbell 4 as doorbells that do not support WPA3. In your router settings, change Wi-Fi security to WPA2-Personal. If you see PMF or Protected Management Frames, set it to Disabled. Save, restart the router, and try again. Ring’s alternative is a separate 2.4 GHz WPA2 network.
Your 5 GHz network is missing from the list
Use the 2.4 GHz network. Ring also says the Wired Video Doorbell Pro (formerly Video Doorbell Pro 2) connects to 5 GHz only on channel 100 and above. Its fix is to change the router channel or combine the 2.4 GHz and 5 GHz networks into one.
The doorbell will not enter setup mode
- Charge the battery and confirm the doorbell powers on.
- Setup mode times out after 10 minutes. If the white light has stopped spinning, start again from Device Health.
- Try a different phone.
- Power cycle it. Doorbells with a removable battery pack: take the pack out for 10 seconds and reinsert it. Wired doorbells: turn the power off at the circuit breaker, then back on.
- As a last resort, factory reset it. Hold the setup button for 20 seconds, then release. You may then need to set it up again with Set Up a Device in the Ring app.
It connects, but the signal is weak
Device Health shows signal strength. Ring rates 0 to -60 as great, -60 to -70 as okay, -70 to -80 as poor, and -80 or worse as very poor. Our guide on how to build a smart home network covers router placement.
Related questions
How do you change Wi-Fi on a ring camera?
Use the same path: menu, Devices, the camera, Device Health, then Reconnect or Change Network. On Outdoor Cams (previously Stick Up Cam) the setup button is inside the battery compartment. On all other Ring cameras it is on top of the device. If a camera connects but stops saving clips, see our security camera not recording guide.
Can you change Ring doorbell Wi-Fi without removing it?
Partly. On wired doorbells and doorbells with a removable battery pack, the setup button is under the faceplate, so only the faceplate comes off and the doorbell stays on the wall. On doorbells with a built-in battery, the button is on the back, so the doorbell has to come off its bracket.
How do you connect a Ring doorbell to a new router?
Run the Change Network steps above with the new router’s network name and password. If the old router is already unplugged, the doorbell shows as offline in the app and you use Reconnect instead. Avoid leaving two routers running. Ring says multiple routers can cause connection problems.
How do you reconnect a Ring doorbell to Wi-Fi?
Open the menu, tap Devices, tap the doorbell, tap the Device Health tile, then tap Reconnect under Network and follow the prompts. If it fails, unplug the router and modem for 30 seconds, plug them back in, and try again.
Sources
- Fixing offline devices (Ring Help)
- Checking Device Health in the Ring App (Ring Help)
- Fixing setup issues (Ring Help)
- Doorbell setup guide (Ring Help)
- Reset or power cycle your Ring device (Ring Help)
- Understanding doorbell light patterns (Ring Help)
- Charging your Ring doorbell (Ring Help)
- Compare Ring Doorbells (Ring)
- Understanding wifi recommendations for Ring devices (Ring Help)
- What to do when your Ring Wired Video Doorbell Pro (formerly Video Doorbell Pro 2) has troubles connecting to 5GHz wifi (Ring Help)
- Managing permissions for users (Ring Help)
- Ring product name changes (Ring Help)
- Top Video Doorbell Tips (Ring Help)
- Reconnect to Wifi/Change Wifi networks in the Ring app (Ring Community)
- No “Change WIFI Network” option (Ring Community, Ring staff reply)
- Connect to new WiFi, instructions don’t work (Ring Community, Ring staff reply)
- Change Wi-Fi network on Ring doorbell (Asurion)
Last checked against Ring documentation: 11 October 2026.
Make Your Home Smarter
Device reviews, automations, and the deals worth grabbing.
Related Articles You Might Like
